Frequently Asked Questions

Learning Legacy is a digital learning platform offering a wide range of e-books and AI-powered resources for learners of all ages. Our catalogue includes:

• Examination practice books with AI study support for students preparing for the Singapore-Cambridge O Level, A Level, IGCSE, and Cambridge International examinations.
• AI literacy and digital skills books, including picture books designed to introduce younger learners and general readers to artificial intelligence and technology in an accessible way.
• Self-improvement and general interest books for readers looking to develop skills and knowledge beyond the classroom.

Our resources are developed by experienced educators and learning designers to help readers engage actively, receive meaningful feedback where applicable, and build lasting knowledge. The platform is suitable for students, parents, educators, and any individual looking for quality digital learning resources.

We believe you should only pay for what you actually need. Our books are available as one-time purchases — there is no monthly subscription. Once you have purchased a book, you can use the built-in AI study support at your own pace, focused entirely on the topics within that book. This means your AI interactions remain relevant and purposeful, and you are not paying for features or content you do not use.

We offer two categories of resources to suit different needs:

• Books from Learning Legacy: These are e-books with built-in AI tools and resources. They are accessed directly through your account on the Learning Legacy website. Purchases are available immediately in your library. Some books are “chargeable” (requiring AI credits for interactions), while others are pre-bundled and non-chargeable. You can top up credits directly within the books.
• Custom AI Learning Books: We also design and build bespoke interactive AI learning books for organisations and institutions. These are ideal for workplace onboarding, professional development, upskilling, job productivity tools, and agile skills transformation. Each custom book features adaptive practice, AI coaching, embedded assessments, and a diagnostic dashboard — tailored to your content and learning goals. Contact us to discuss your requirements.

Simply browse our catalogue, add the resources you need to your cart, and complete the checkout process. An account on this website is required. You can create your account anytime before checkout. Once payment is confirmed, your books are immediately accessible from your personal library.

We accept a variety of secure payment methods at checkout, including major Credit and Debit Cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay), Apple Pay, Google Pay, and GrabPay. All payments are processed securely via WooCommerce.

Examination practice books are tied to the current examination syllabus and typically remain fully supported for 2 to 4 years, depending on the syllabus cycle. Books with continuously refreshed practice content are designed for longer-term use. When a syllabus is due for an update, registered customers will be notified in advance and offered a promotional rate on the new edition. Books that are not syllabus-dependent will remain accessible indefinitely unless otherwise stated on the product page.

As our books are digital products that are immediately accessible upon purchase, all sales are final and we are unable to offer refunds. If you experience a technical issue that prevents you from accessing a purchased book, please contact our support team at contactadmin@learning-legacy.org and we will resolve the issue promptly.

The AI study support is built into each book — you do not need to find it, configure it, or know how to prompt it. Our books are designed by experienced educators and curriculum specialists to guide your child through the right AI interaction at the right moment.

Depending on the book, the AI can:

• Mark written answers and provide detailed feedback with reference to the marking scheme
• Give hints and guided coaching without simply giving away the answer
• Listen to and assess your child’s oral responses
• Generate unlimited new questions tailored to topics your child needs more practice on
• Identify similar question types for targeted practice until mastery
• Answer subject-specific questions from a curated knowledge base aligned to the syllabus

You do not need to teach your child how to use AI. The scaffolding is already in place.

Credits power the AI features in your books. Here is how they work:

• Every AI-enabled book comes with a starter bundle of free credits included at the time of purchase — enough to explore the AI features immediately.
• Top-up credit bundles are available through our store and directly within the book. Current pricing and bundle options are displayed at the point of purchase.
• A simple AI action — such as extracting text from a photo of your child’s work — uses a small number of credits.
• A complex AI action — such as generating a new practice question, checking it against your child’s full question history, tagging it by learning objective, and producing a complete worked answer and marking scheme — uses more credits. In both cases, the cost is a fraction of what you would pay under a monthly subscription, and you pay only when the feature is used.
• Credits are shared across all AI-enabled books on your account.
• Credits are valid for a stated period displayed at the time of purchase. We recommend purchasing in quantities that match your expected usage.

Credit rates may be updated from time to time. Current rates are always displayed at checkout and within the book.

Most AI-powered platforms charge a fixed monthly fee because they cannot predict exactly what each interaction will cost — it depends on the task, the length of the content, and the complexity of what the AI needs to do. With a subscription, you pay every month regardless of how much your child actually uses the platform. Most subscriptions do not roll over unused allowances at the end of each month.

We think that is not fair.

With Learning Legacy, you pay only when your child uses an AI feature. Your credits carry forward within the validity period. There is no monthly charge and no wasted spend.

Pay for what you use. No more, no less.

Always free — included with every book purchase:

• Fixed practice question sets
• Progress dashboard and skill analytics
• Download and print of your child’s learning history
• Annotation and highlighting tools

Uses credits — only when your child engages the AI:

• AI marking and written feedback
• AI coaching hints and guided support
• Oral submission with AI feedback or marking
• Photo or document upload with text extraction
• Unlimited question generation and similar question practice
• AI knowledge bot and subject expert answers
• Adaptive learning pathways

Not all books include all features. Features available in each book are listed on its product page.

The Learning Legacy platform is hosted on Amazon Web Services (AWS) and complies with IMDA (Infocomm Media Development Authority) standards in Singapore. The personal information we collect is limited to what is necessary for account authentication, purchase records, and access to your personal library. Payment transactions are processed securely by our payment provider and card details are not stored on our platform. Your data is not shared with third parties for marketing purposes. For full details, please refer to our Privacy Policy.

When you register for an account, you will be asked to explicitly consent to our data collection practices via a mandatory checkbox acknowledging our Privacy Policy. If you wish to request access to your personal data, request corrections, or withdraw your consent, you can do so at any time by emailing our Data Protection Officer at contactadmin@learning-legacy.org. We aim to fulfil all data access and correction requests within the PDPA-mandated timeframe (typically 30 days).

Your AI feedback and marked attempts can be downloaded and printed directly from within each book, so you always have a personal copy of your work on your own device. We strongly encourage you to download your feedback after each session as a good study habit. Some books also maintain an in-platform record of your topic coverage and performance, which is accessible through your authenticated account. To protect your learning records, please do not share your account login credentials with anyone.

The Learning Legacy website is designed primarily for individual customer purchases. For institutions and organisations, we offer our Custom AI Learning Books service — bespoke interactive AI learning books designed and built by our certified learning designers. These are ideal for workplace onboarding, professional development, upskilling, and school enrichment. If you represent an institution and are interested in a tailored solution, please contact us with your requirements and we will provide a custom quote.

Contact us: contactadmin@learning-legacy.org
We aim to respond to all institutional enquiries within 3 business days.