Frequently Asked Questions

Learning Legacy is a digital learning platform offering a wide range of e-books and AI-powered resources for learners of all ages. Our catalogue includes:

• Examination practice books with AI study support for students preparing for the Singapore-Cambridge O Level, A Level, IGCSE, and Cambridge International examinations.
• AI literacy and digital skills books, including picture books designed to introduce younger learners and general readers to artificial intelligence and technology in an accessible way.
• Self-improvement and general interest books for readers looking to develop skills and knowledge beyond the classroom.

Our resources are developed by experienced educators and learning designers to help readers engage actively, receive meaningful feedback where applicable, and build lasting knowledge. The platform is suitable for students, parents, educators, and any individual looking for quality digital learning resources.

We believe you should only pay for what you actually need. Our books are available as one-time purchases — there is no monthly subscription. Once you have purchased a book, you can use the built-in AI study support at your own pace, focused entirely on the topics within that book. This means your AI interactions remain relevant and purposeful, and you are not paying for features or content you do not use.

We offer resources across two platforms to suit different needs:

• Books from Learning Legacy: These are e-books with built-in AI tools and resources. They are accessed directly through your account on the Learning Legacy website. Purchases are available immediately in your library. Some books are “chargeable” (requiring AI credits for interactions), while others are pre-bundled and non-chargeable. You can top up credits directly within the books.
• Books from LearningFlow.ai: These require a separate LearningFlow account. They are ideal for institutions (as they include a distribution system) or individuals who want free access to an authoring platform to create their own AI tools. If you purchase a LearningFlow resource, you will receive your account information within 3 working days. These books run on AI credits managed through the LearningFlow platform.

Simply browse our catalogue, add the resources you need to your cart, and complete the checkout process.

• For Learning Legacy books, an account on this website is required. You can create your account anytime before checkout. Once payment is confirmed, your books are immediately accessible from your personal library.
• For LearningFlow.ai books, you will receive your access details via email within 3 working days of purchase.

We accept a variety of secure payment methods at checkout, including major Credit and Debit Cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay), Apple Pay, Google Pay, and GrabPay. All payments are processed securely via WooCommerce.

Examination practice books are tied to the current examination syllabus and typically remain fully supported for 2 to 4 years, depending on the syllabus cycle. Books with continuously refreshed practice content are designed for longer-term use. When a syllabus is due for an update, registered customers will be notified in advance and offered a promotional rate on the new edition. Books that are not syllabus-dependent will remain accessible indefinitely unless otherwise stated on the product page.

As our books are digital products that are immediately accessible upon purchase, all sales are final and we are unable to offer refunds. If you experience a technical issue that prevents you from accessing a purchased book, please contact our support team at contactadmin@learning-legacy.org and we will resolve the issue promptly.

The AI study support built into each book allows you to ask questions, submit your working or answers, and receive detailed feedback — all within the scope of the topics covered by that book. For subjects that involve diagrams or written working, you can submit images of your work for review. The AI is designed to provide subject-appropriate responses, ensuring the feedback you receive is accurate and relevant to your examination preparation.

Credits power the AI interactions within your books. They can be purchased in flexible quantities to suit your study needs.

• For Learning Legacy books, a single credit balance works across all chargeable books you have purchased on the platform, and you can top up directly within the books.
• For LearningFlow.ai books, credits are managed separately on the LearningFlow platform.

Please note that credits may have an expiry period from the date of purchase; the applicable duration is displayed at the time of purchase if it is available. We recommend purchasing credits in quantities that match your expected usage within the validity period. Learning Legacy reserves the right to update the service terms on credit duration, and existing users will be notified of any such changes through email.

The Learning Legacy platform is hosted on Amazon Web Services (AWS) and complies with IMDA (Infocomm Media Development Authority) standards in Singapore. The personal information we collect is limited to what is necessary for account authentication, purchase records, and access to your personal library. Payment transactions are processed securely by our payment provider and card details are not stored on our platform. Your data is not shared with third parties for marketing purposes. For full details, please refer to our Privacy Policy.

When you register for an account, you will be asked to explicitly consent to our data collection practices via a mandatory checkbox acknowledging our Privacy Policy. If you wish to request access to your personal data, request corrections, or withdraw your consent, you can do so at any time by emailing our Data Protection Officer at contactadmin@learning-legacy.org. We aim to fulfil all data access and correction requests within the PDPA-mandated timeframe (typically 30 days).

Your AI feedback and marked attempts can be downloaded and printed directly from within each book, so you always have a personal copy of your work on your own device. We strongly encourage you to download your feedback after each session as a good study habit. Some books also maintain an in-platform record of your topic coverage and performance, which is accessible through your authenticated account. To protect your learning records, please do not share your account login credentials with anyone.

The Learning Legacy website is designed primarily for individual customer purchases. However, our LearningFlow.ai platform is specifically designed for institutions, as it includes a distribution system and authoring tools. If you represent an institution and are interested in a tailored solution — such as a teacher or administrator dashboard, bulk licensing, or integration with your existing Learning Management System — please contact us with your requirements and we will provide a custom quote.

Contact us: contactadmin@learning-legacy.org
We aim to respond to all institutional enquiries within 3 business days.